JOB POSTINGS

The Illinois Association of Community Action Agencies (IACAA) is the membership organization that provides a unified voice and support to the poverty fighting network of Community Action Agencies.
Weatherization Assessor Final Inspector

Shawnee Development Council Inc. is seeking Assessors and Final Inspector for FY 22

Shawnee Development Council, Inc., located in Karnak, IL and serving the counties of Alexander, Hardin, Johnson, Massac, Pope, Pulaski and Union is accepting proposals from other community action agencies and individuals with the qualifications needed to work in the Illinois Home Weatherization Assistance Program for grant year 2022.  Specifically, we are in need of assessment and final inspector services.  

Shawnee Development Council, Inc. will conduct an informational meeting on August 12, 2021 at 10:00 a.m. for all interested parties.  This meeting will be held at 530 W. Washington, Karnak, IL  62956.  All interested parties must call our office at 618-634-2201 by 4:00 p.m. on August 11, 2021 to register for this meeting.  Only those attending the meeting on August 12th are qualified to submit a proposal.

Shawnee Development Council, Inc. is an equal opportunity employer and provider.  Small, minority, and women-owned businesses are encouraged to apply.

More information.

Training & Quality Manager

Title: Training & Quality Manager 
Company: CEDA 
Website: https://www.cedaorg.net/
Compensation: Commensurate with experience 
Classification: Full Time; Exempt 
Reports to: Deputy Director of Weatherization 
Supervisor Responsibilities: Yes 
Location: Weatherization Training Center at 450 W. 169th St in South Holland, IL 
Schedule: 8:30a – 5:00p; some nights and weekends as necessary; schedule subject to change based on  organizational needs 

Purpose: The Training and Quality Manager is responsible for developing, maintaining, and  implementing all quality and training programs throughout the Weatherization department. In addition,  this position works to develop, facilitate and monitor internal controls and processes to assure  consistent quality of production and compliance related to program and production outcomes. 

Responsibilities: 

  • Understands and complies with Illinois Home Weatherization Assistance Program (IHWAP)  guidelines, regulations, policies and programmatic procedures. Execute daily program functions  in compliance with CEDA internal operating policies and procedures. 
  • Interfaces with the Production and Internal Management Team to attain necessary data related  to the performance of staff and contractors. 
  • Researches and identifies quality issues reported by Clients, Auditors and Contractors in order to  identify trends that may result in necessary training or skill gap analysis. 
  • Works with weatherization unit managers to provide data and proposed solutions to client  inquiries. 
  • Achieves quality assurance operational objectives by contributing information and analysis to  strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; identifying and resolving problems;  completing audits; determining system improvements; implementing change. 
  • Develops quality assurance plans by conducting hazard analyses; identifying critical control  points and preventive measures; establishing critical limits, monitoring procedures, corrective  actions, and verification procedures; monitoring inventories. 

    Qualifications: 

    • Bachelor’s degree in Public Administration, Business, Social Work or quality related field;  Master’s Degree a plus 
    • Minimum of 7 years of successful training, adult education, and quality assurance  leadership/management experience 
    • Must be certified by the State of Illinois or become certified after participating in training given  by the State of Illinois and CEDA within one year of employment. 
    • Building Science certifications a plus (BPI QCI, BPI HEP Energy Auditor, BPI MFBA, and Multi Family QCI Certifications) 
    • Certified Trainer a plus 
    • HVAC & Home Inspection Certification a plus 
    • ASQ or similar industry recognized quality certification 
    • Experience working with various socioeconomic populations a plus 
    • Bilingual language abilities a plus but not required (English/Spanish) 
    • Experience in a nonprofit, social service organization, or a Community Based Organization (CBO) administering utility assistance programs is a plus 
    • Ability to provide valid driver’s license and car insurance for travel throughout Cook County Must be able to lift, push, pull or carry a minimum of 50 lbs. 
    • Proficient in MS Word, Excel, Access, Outlook, SharePoint, Internet, is preferred 

    Benefits: Medical, Dental, Vision, Life, 401K, and other benefit options 

    CEDA is proud to be an equal opportunity employer and drug free workplace. We are committed to  equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual  orientation, age, citizenship, marital status, disability, gender identity or Veteran status. CEDA will  provide reasonable accommodations for qualified individuals with disabilities. 

    ***This job description is not intended to represent a complete list of all duties and responsibilities.  There may be unplanned activities and other duties assigned.***

    Apply Here

    Family Case Manager

    Title: Family Case Manager 
    Company: CEDA 
    Website: https://www.cedaorg.net/
    Compensation: Commensurate with experience 
    Classification: Full Time; Non-Exempt 
    Reports to: Family Case Management Supervisor 
    Supervisor Responsibilities: No 
    Location: As assigned 
    Schedule: 8:00a – 4:30p; some nights and weekends as necessary; schedule subject to change based on  program needs 

    Purpose: The FCM Manager is responsible for providing comprehensive FCM services to eligible  pregnant and/or infant clients and Guardians. Works with the FCM team to ensure that all aspects of the  FCM program operate efficiently and effectively, and that all activities are in compliance with maternal  child health (MCH) and agency policy. 

    Responsibilities: 

    • Completes Case Management assessments, goals and service plans as designated by Maternal and Child Health (MCH) codes.
    • Provides referrals to clients for all needed services.
    • Maintain and monitor an assigned caseload.
    • Completes proper scheduling for home visits and clinic follow-up contacts as designated by MCH codes.
    • Coordinates non-medical home visits and clinic follow-up scheduling with FCM Assistant and prioritizes home visits.
    • Conducts non-medical home visits as needed and completes home visit assessments as designated by MCH codes.
    • Inputs data and updates Cornerstone information as needed.
    • Builds and maintains assigned caseload.
    • Responsible for ensuring quarterly MCH performance objectives are met per MCH grants.
    • Establishes and maintains legible Cornerstone records to monitor the quality of care and to conduct FCM.
    • Collects data for purposes of monitoring and evaluation as designated by MCH codes.

    Qualifications: 

    • Education Requirements:  
      • Licensed clinical social worker or licensed social worker with one year of experience in providing services to families with young children, or 
      • Master’s degree or baccalaureate degree in a behavioral science, social science or  health-related area, or 
      • Baccalaureate degree in any other area and one year of experience in child, family or  community services, or 
      • Associate degree and two years’ experience in child, family or community services. Advanced breastfeeding education training a plus; successful completion of intensive breastfeeding education training during first year of employment required. 
    • Experience working with various socioeconomic populations 
    • Bilingual language abilities is required (English/Spanish) 
    • Experience in a nonprofit, social service organization, or a Community Based Organization (CBO)  administering utility assistance programs is a plus 
    • Ability to provide valid driver’s license and car insurance for travel throughout Cook County Must be able to lift, push, pull or carry a minimum of 20 lbs. 
    • Proficient in MS Word, Excel, Access, Outlook, SharePoint, Internet, is preferred Benefits: Medical, Dental, Vision, Life, 401K, and other benefit options 

    CEDA is proud to be an equal opportunity employer and drug free workplace. We are committed to  equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual  orientation, age, citizenship, marital status, disability, gender identity or Veteran status. CEDA will  provide reasonable accommodations for qualified individuals with disabilities. 

    ***This job description is not intended to represent a complete list of all duties and responsibilities.  There may be unplanned activities and other duties assigned.***

    Apply Here

    FsACE Deputy Director

    Title: FsACE Deputy Director 
    Company: CEDA 
    Website: https://www.cedaorg.net/ 
    Compensation: Commensurate with experience 
    Classification: Full Time; Exempt 
    Reports to: FsACE Program Director 
    Supervisor Responsibilities: Yes 
    Location: CEDA Central at 567 W. Lake St in Chicago, IL 
    Schedule: 8:30a – 5:00p; some nights and weekends as necessary; schedule subject to change based on  organizational needs 

    Purpose: The FsACE Deputy Director is responsible for providing leadership for the execution of  program, community engagement, and evaluation strategies. The Deputy Director is responsible for  implementing strategies that help turn CEDA Family Support and Community Engagement Program  vision into a meaningful, measurable change for family and individuals in Suburban Cook County. 

    Responsibilities: 

    • Develop systems that will provide regular feedback from management, front line staff, and  customers. 
    • Identifies and sets goals for various program areas; monitors outcomes for necessary  adjustments. 
    • Develop procedures and methods for implementation of programs/services; recommend  program standards, goals and policies. Assist with updating the process and procedure for the  Program Standard Operating Procedure guidelines.  
    • Analyzes existing management and operating procedures with the team and proposes methods  for improvement. 
    • Monitors programs such as employment and training, nutrition services, information and  referral services, community revitalization, intensive family case management, education and  scholarship program, emergency assistance, training and technical assistance.  
    • Investigates and responds to and resolves customer complaints. Escalates high order, complex  complaints to Director.  
    • Become very familiar with the rules and regulations of the CSBG legislation and program.  Stay informed regarding regulatory changes affecting program operations and abreast of new  and/or evolving industry issues.
    • Assist the regions with performing needs assessments to determine community need.


    Qualifications: 

    • Bachelor’s degree in Public Administration, Social Services or related field; Master’s Degree a  plus 
    • Minimum of 7 years of related work experience 
    • Minimum of 2 years of management experience  
    • Experience working with various socioeconomic populations 
    • Bilingual language abilities a plus but not required (English/Spanish) 
    • Experience in a nonprofit, social service organization, or a Community Based Organization (CBO) Ability to provide valid driver’s license and car insurance for travel throughout Cook County Must be able to lift, push, pull or carry a minimum of 20 lbs. 
    • Proficient in MS Word, Excel, Access, Outlook, SharePoint, Internet, is preferred 

    Benefits: Medical, Dental, Vision, Life, 401K, and other benefit options 

    CEDA is proud to be an equal opportunity employer and drug free workplace. We are committed to  equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual  orientation, age, citizenship, marital status, disability, gender identity or Veteran status. CEDA will  provide reasonable accommodations for qualified individuals with disabilities. 

    ***This job description is not intended to represent a complete list of all duties and responsibilities.  There may be unplanned activities and other duties assigned.***

    Apply Here

    Case Manager-Percentage of Income Payment Plan (PIPP)

    Title: Case Manager-Percentage of Income Payment Plan (PIPP) 
    Company: CEDA 
    Website: https://www.cedaorg.net/ 
    Compensation: Commensurate with experience 
    Classification: Full Time; Non-Exempt 
    Reports to: PIPP Supervisor 
    Supervisor Responsibilities: No 
    Location: CEDA Central at 567 W. Lake in Chicago, IL 
    Schedule: 8:30a – 5:00p; some nights and weekends as necessary; schedule subject to change based on  program needs 

    Purpose: The PIPP Case Manager will be a liaison between the program and participating customers to  assist with their participation in the Low Income Home Energy Assistance Program (LIHEAP) Percentage  of Income Payment Plan (PIPP). They will assist the customer in answering questions regarding the  obligations of their PIPP enrollment, advising about energy efficiency, completing applications for  program participants, resolve account and program participation issues by communicating with utility  companies and referring customers to other relevant assistance and energy efficiency programs.  

    Responsibilities: 

    • Greets clients professionally and cordially to ascertain problem or reason for calling or office  visit. 
    • Ensures delivery of excellent customer service through providing accurate program information  and effective communication.  
    • Enters or updates customer information in web-based program systems. 
    • Responds to customer inquiries referred from the CEDA Energy Services Hotline regarding  program rules, program letters, and participation requirements.  
    • Educates customer on how to read their natural gas and electric utility bills, explain utility  budget billing programs as pertinent to the program, provide status updates, answer questions  about program letters, and provide guidance on home energy efficiency. 
    • Acquire and maintain knowledge of all PIPP and LIHEAP guidelines, as well as other CEDA  programs in order to provide accurate information to client inquiries. 
    • Work with PIPP Team Lead and Supervisor to ensure proper customer service is delivered with  the most up-to-date details of the PIPP.  

    Qualifications: 

    • High school diploma or GED equivalent.  
    • Minimum of 1 year of experience in Energy Assistance Programs or a relevant social service  operation is preferred. 
    • Experience working with various socioeconomic populations 
    • Bilingual language abilities a plus but not required (English/Spanish) 
    • Experience in a nonprofit, social service organization, or a Community Based Organization (CBO)  administering utility assistance programs is a plus 
    • Ability to provide valid driver’s license and car insurance for travel throughout Cook County Must be able to lift, push, pull or carry a minimum of 20 lbs. 
    • Proficient in MS Word, Excel, Access, Outlook, SharePoint, Internet, is preferred Benefits: Medical, Dental, Vision, Life, 401K, and other benefit options 

    CEDA is proud to be an equal opportunity employer and drug free workplace. We are committed to  equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual  orientation, age, citizenship, marital status, disability, gender identity or Veteran status. CEDA will  provide reasonable accommodations for qualified individuals with disabilities. 

    ***This job description is not intended to represent a complete list of all duties and responsibilities.  There may be unplanned activities and other duties assigned.***

    Apply Here

    Percentage of Income Payment Plan (PIPP) Processing Supervisor

    Title: Percentage of Income Payment Plan (PIPP) Processing Supervisor
    Company: CEDA
    Website: https://www.cedaorg.net/
    Compensation: Commensurate with experience
    Classification: Full Time; Non-Exempt
    Reports to: PIPP Supervisor
    Supervisor Responsibilities: Yes
    Location: CEDA Central at 567 W. Lake in Chicago, IL
    Schedule: 8:30a – 5:00p; some nights and weekends as necessary; schedule subject to change based on  program needs 

    Purpose: The Percentage of Income Payment Plan (PIPP) Processing Supervisor oversees the processing  of PIPP applications and ensures eligibility determination is executed in accordance with State  guidelines. 

    Responsibilities: 

    • Supervise team responsible for determining eligibility of PIPP applications. 
    • Responsible for completing daily production reports to forecast to meet daily, weekly and  monthly goals.  
    • Ensure processing team adheres to State policy and CEDA procedures as it relates to PIPP  eligibility.  
    • Resolve escalated and/or complex utility account issues. 
    • Maintain complete PIPP files whether hardcopy or digital.  
    • Responsible for submitting regular performance reports to Manager.  
    • Act as primary advocate for PIPP clients with the utility vendors. 
    • Recommend improvement in processing LIHEAP-PIPP and assist with program design/set-up. Participate in outreach events directly associated with providing information to the general  public and/or seniors and the disabled.  

    Qualifications:

    • High school diploma or GED equivalent.  
    • Minimum of 2+ years of supervisory experience or other people leadership experience Minimum of 1 year of experience in Energy Assistance Programs or a relevant social service  operation is preferred. 
    • Experience working with various socioeconomic populations 
    • Bilingual language abilities a plus but not required (English/Spanish) 
    • Experience in a nonprofit, social service organization, or a Community Based Organization (CBO)  administering utility assistance programs is a plus 
    • Ability to provide valid driver’s license and car insurance for travel throughout Cook County Must be able to lift, push, pull or carry a minimum of 25 lbs. 
    • Proficient in MS Word, Excel, Access, Outlook, SharePoint, Internet, is preferred Benefits: Medical, Dental, Vision, Life, 401K, and other benefit options 

    CEDA is proud to be an equal opportunity employer and drug free workplace. We are committed to  equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual  orientation, age, citizenship, marital status, disability, gender identity or Veteran status. CEDA will  provide reasonable accommodations for qualified individuals with disabilities. 

    ***This job description is not intended to represent a complete list of all duties and responsibilities.  There may be unplanned activities and other duties assigned.***

    Apply Here

    Quality Control Inspector

    Title: Quality Control Inspector
    Company: CEDA
    Website: https://www.cedaorg.net/
    Compensation: Commensurate with experience
    Classification: Full Time; Non-Exempt
    Reports to: Contractor Relations Manager
    Supervisor Responsibilities: No
    Location: CEDA Central at 567 W. Lake, Suite 1200 in Chicago, IL
    Schedule: 8:30a – 5:00p; some nights and weekends as necessary; schedule subject to change based on  organizational needs 

    Purpose: The Quality Control Inspector is responsible for accurately compiling information about  residential structures for Quality Control Inspections including but not limited to: construction type,  dimensions of building, spaces within the building, and types of building components. 

    Responsibilities: 

    • Evaluate existing baseload conduct indoor air quality tests 
    • Confirm the final results of complex building diagnostic testing protocols: combustion safety  and efficiency tests, pressure diagnostics, HVAC distribution tests 
    • Analyze the final test results and confirm that the appropriate energy conservation measures  and retro-fits where accurately allocated by the HEP Energy Auditor and correctly  implemented by the contractor and allowable under the IHWAP regulations and guidelines 
    • Understand and comply with all Illinois Home Weatherization Assistance Program (IHWAP)  compliance, regulations, policies and procedures. As well as all CEDA internal and operational  procedures. 
    • Perform whole house building analytics and diagnostics, accurately assess data and enter into  the state’s energy modeling software. Analyze energy software results and confirm that all  ECM’s and Retro-fits in the design and scope of work are accurate
      • Inspections include: in-progress visual/sensory inspections, pass/fail of weatherization  work, customer satisfaction evaluation, post-work diagnostic testing, project/program  compliance, worker professionalism
    • Complete all production paperwork including but not limited to: Mileage, time records, gas  receipts, Final inspection Detail report, Change Orders, Rework Callback, Re-inspection form.  Ensure that all documents are present and signed by all required parties. 
    • Compile, code, categorize, calculate, and tabulate all significant information related to the  diagnostic results and data collected during the Energy auditing process 

    Qualifications: 

    • High School Diploma or equivalent required 
    • Basic carpentry skills, on-the-job experience required 
    • Must be BPI/HEP Energy Auditor certified & certified by the State of IL (if not, must be obtained  within one year of employment) 
    • Related Building Performance Certifications preferred 
    • Knowledge Competencies: construction, architecture, electrical systems, mechanical systems,  energy, and facilities, HVAC, OSHA, EPA, NFPA, ASHRAE, ADA, ERP and QA/QC IECC Experience working with various socioeconomic populations 
    • Bilingual language abilities a plus but not required (English/Spanish) 
    • Ability to provide valid driver’s license and car insurance for travel throughout Cook County Must be able to lift, push, pull or carry a minimum of 50lbs, and work from a ladder. Proficient in MS Word, Excel, Access, Outlook, SharePoint, Internet, is preferred 

    Benefits: Medical, Dental, Vision, Life, 401K, and other benefit options 

    CEDA is proud to be an equal opportunity employer and drug free workplace. We are committed to  equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual  orientation, age, citizenship, marital status, disability, gender identity or Veteran status. CEDA will  provide reasonable accommodations for qualified individuals with disabilities. 

    ***This job description is not intended to represent a complete list of all duties and responsibilities. There may be unplanned activities and other duties assigned.***

    Apply Here

    Nutritionist/CPA

    Title: Nutritionist/CPA 
    Company: CEDA 
    Website: https://www.cedaorg.net/ 
    Compensation: Commensurate with experience 
    Classification: Full Time; Non-Exempt 
    Reports to: WIC Site Supervisor or WIC Field Coordinator 
    Supervisor Responsibilities: No 
    Location: Chicago Heights  
    Schedule: 8:00a – 4:30p; some nights and weekends as necessary; schedule subject to change based on  program needs; required to be on-call or cover scheduled shifts as needed 

    Purpose: The WIC Nutritionist/CPA is primarily responsible for nutrition and breastfeeding  assessment and counseling of WIC clients; ensures that the assigned site operates efficiently and  effectively, and that all activities are in compliance with DHS and agency policy. 

    Responsibilities: 

    • Responsible for all WIC clinic functions and ensures all DHS and CEDA WIC policies and  procedures are followed. 
    • Coordinates with the WIC Intake Specialist to complete all stages of the client certification  process including screening, assessment, counseling, documentation and follow up.  Communicates necessary site, staff and client issues to supervisor. 
    • Provides nutrition counseling, and breastfeeding counseling when applicable, to all eligible  participants at certification and individual follow up visits. 
    • Provides appropriate counseling and follow up to high risk/high priority clients as determined by  WIC assessment and adheres to program standards of practice.  
    • Maintains legible and complete client records, documenting all client educational contacts and  pertinent information according to agency standards. 
    • Schedules, coordinates and conducts group and individual nutrition education sessions. Maintains integrity of food instrument inventory, security, issuance and reconciliation.  Accurately completes appropriate procedures to provide medically prescribed formulas. Communicates with health care providers as necessary. 
    • Obtains client anthropometric measurements as necessary, utilizing length/height boards,  scales, head circumference tapes and non-invasive hemoglobin monitors. 
    • Ensures the daily, weekly and monthly reports are completed per established deadlines.
    • Performs daily, weekly, monthly and floater checklist as directed 

    Qualifications: 

    • Bachelors of Science in Dietetics/Food and Nutrition or equivalent (RDN* preferred). *If RDN: Valid, current Illinois license required (Licensed Dietitian Nutritionist from the Illinois Department of Professional Regulation). Staff required to keep current, valid license posted at  their worksite and/or available upon request. 
    • Must meet Illinois Department of Human Services educational requirements for CHPs. Minimum of 1 year related experience desirable. 
    • Must complete breastfeeding education training during first year of employment. Upon  successful completion of Breastfeeding Support training, CPA/Nutritionist earns title of BFSC  (Breastfeeding Support Counselor). 
    • Experience in a nonprofit, social service organization, or a Community Based Organization (CBO) Bilingual language abilities a plus but not required (English/Spanish) 
    • Experience working with various socioeconomic populations 
    • Must have access to reliable transportation with the ability to provide valid driver’s license and  car insurance 
    • Proficient in MS Word, Excel, Access, Outlook, SharePoint, Internet  

    Benefits: Medical, Dental, Vision, Life, 401K, and other benefit options 

    CEDA is proud to be an equal opportunity employer and drug free workplace. We are committed to  equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual  orientation, age, citizenship, marital status, disability, gender identity or Veteran status. CEDA will  provide reasonable accommodations for qualified individuals with disabilities. 

    ***This job description is not intended to represent a complete list of all duties and responsibilities.  There may be unplanned activities and other duties assigned.***

    Apply Here

    Eligibility Determination Specialist

    Title: Eligibility Determination Specialist 
    Company: CEDA 
    Website: https://www.cedaorg.net/ 
    Compensation: Commensurate with experience 
    Classification: Full Time; Non-Exempt 
    Reports to: Processing Supervisor 
    Supervisor Responsibilities: No 
    Location: CEDA Central at 567 W. Lake, Suite 1200 in Chicago, IL 
    Schedule: 8:30a – 5:00p; some nights and weekends as necessary; schedule subject to change based on  program needs 

    Purpose: The Eligibility Determination Specialist will be responsible for reviewing LIHEAP applications  and making a final determination of eligibility for benefits for Cook County LIHEAP residents. 

    Responsibilities: 

    • Responsible for being knowledgeable of State and CEDA policies and procedures that govern the  Low Income Home Energy Assistance Program (LIHEAP). 
    • Responsible for the verification and final determination of customer eligibility for the LIHEAP  and Percentage of Income Payment Plan (PIPP). 
    • Responsible for entering, updating and/or correcting customer information in State and CEDA  databases as needed. 
    • Responsible for verifying and investigating discrepancies in customer files. 
    • Ensure imminent threat households and disconnected service applications are processed  according to policy and CPR/GFE payments are processed accordingly.  
    • Conduct second review of applications to identify Intake Worker and verifier error trends.  

    Qualifications: 

    • High School Diploma or GED equivalent 
    • Minimum of 1 year of experience in Energy Assistance Programs or a relevant social service  operation is preferred
    • Bilingual language abilities preferred but not required (English/Spanish) 
    • Experience in a nonprofit, social service organization, or a Community Based Organization (CBO) is a plus 
    • Proficient in MS Word, Excel, Access, Outlook, SharePoint, Internet (Explorer, Mozilla, Chrome) Experience working with various socioeconomic populations is a plus 

    Benefits: Medical, Dental, Vision, Life, 401K, and other benefit options 

    CEDA is proud to be an equal opportunity employer and drug free workplace. We are committed to  equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual  orientation, age, citizenship, marital status, disability, gender identity or Veteran status. CEDA will  provide reasonable accommodations for qualified individuals with disabilities. 

    ***This job description is not intended to represent a complete list of all duties and responsibilities.  There may be unplanned activities and other duties assigned.***

    Apply Here

    Client Relations Manager

    Title: Client Relations Manager 
    Company: CEDA 
    Website: https://www.cedaorg.net/ 
    Compensation: Commensurate with experience 
    Classification: Full Time; Exempt 
    Reports to: Associate Director 
    Supervisor Responsibilities: No 
    Location: CEDA Central at 567 W. Lake in Chicago, IL 
    Schedule: 8:30a – 5:00p; some nights and weekends as necessary; schedule subject to change based on  program needs 

    Purpose: The Client Relations Manager is responsible for building, maintaining, improving, and  strengthening CEDA’s relationship with clients and the communities it serves. Works with marketing,  outreach, production, training/quality, and leadership teams as they manage client expectations and  concerns. Ensures the department service delivery model is meeting clients’ needs. 

    Responsibilities: 

    • Client relations manager will work with clients to build strategies to overcome any challenges th ey are facing as they work through the Weatherization Process.
    • Regularly and proactively checks in on clients to ensure they’re satisfied with the service they re ceived from CEDA and its contractors.
    • Ability to assess the level of service and measures received by CEDA Weatherization and its cont ractors.
    • Assists customers with navigating and understanding the steps/phases of Weatherization proces s.
    • Tracks, reports on, and is immediately responsive to client complaint/inquires and satisfaction of services, employees and contractors.
    • Assists in the development of training content, based on client needs and experiences Schedule meetings, discussions, and teleconferences with stakeholders and visits client homes, as necessary, to strengthen the CEDA’s relationship in the community.
    • Research and understand client needs and customize existing service delivery model to meet client needs.

    Qualifications: 

    • Bachelor’s degree preferred or 5+ years of successful customer relations and/or outreach management experience.
    • Must have knowledge of Utility programs, IHWAP, WAP, and residential and commercial construction best practices
    • Must have knowledge of industry standards and safety regulations: OSHA, ANSI, NFPA and EPA rules and regulations.
    • Must poses knowledge in: OMB Uniform Guidance, Organizational Standards, ROMA, 2CRF-200 and 10CFR-440 regulations and compliance.
    • Experience with CRM platforms (e.g. Salesforce or similar) and custome solutions preferred Bilingual language abilities preferred but not required (English/Spanish)
    • Experience in a nonprofit, social service organization, or a Community Based Organization (CBO) is a plus
    • Proficient in MS Word, Excel, Access, Outlook, SharePoint, Internet (Explorer, Mozilla, Chrome) Experience working with various socioeconomic populations is a plus

    Benefits: Medical, Dental, Vision, Life, 401K, and other benefit options 

    CEDA is proud to be an equal opportunity employer and drug free workplace. We are committed to  equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual  orientation, age, citizenship, marital status, disability, gender identity or Veteran status. CEDA will  provide reasonable accommodations for qualified individuals with disabilities. 

    ***This job description is not intended to represent a complete list of all duties and responsibilities.  There may be unplanned activities and other duties assigned.***

    Apply Here

    Multi-Family Building Analyst

    Title: Multi-Family Building Analyst 
    Company: CEDA 
    Website: https://www.cedaorg.net/ 
    Compensation: Commensurate with experience 
    Classification: Full Time; Non-Exempt 
    Reports to: Multi-Family Operations Manager 
    Supervisor Responsibilities: No 
    Location: CEDA Central at 567 W. Lake in Chicago, IL 
    Schedule: 8:30a – 5:00p; some nights and weekends as necessary; schedule subject to change based on  program needs 

    Purpose: The Multi-Family Building Analyst (MFBA) conducts energy audits and performs overall  building performance evaluations of multifamily buildings. Examines the relationship between the  building’s various systems and applies knowledge and skills to complete comprehensive evaluations of  existing buildings to make prioritized recommendations that improve occupant health, safety, and  comfort, as well as the building’s energy efficiency and durability. 

    Responsibilities: 

    • Understand and comply with Illinois Home Weatherization Assistance Program (IHWAP) guidelines, regulations, policies and programmatic procedures. Execute daily program functions in compliance with CEDA internal operating policies and procedures. 
    • Conduct field visits to potential Multi-Family Projects and asses feasibility Study based on project and programmatic guidelines.
    • Perform whole building analytics and diagnostics, accurately assess data and enter into the state’s Approved Multi-Family Energy Modeling Software. Analyze energy modeling results and design a scope of work based on software outputs.
    • Work with CEDA’s Contractors and Sub-contractors to ensure project protocols and processes are properly implemented and executed.
    • Accurately compile information about Multi-Family structures for Energy Audits: including but not limited to: construction type, dimensions of building, spaces within the building, and types of building components. 
    • Perform infield work-in-progress monitoring of both Architectural and Mechanical Contractors to ensure they are following all state, federal, county, city and CEDA codes, policies and protocols.  
    • Together with the Multi-Family Project Supervisor and Multi-Family Operations Manager, plans the various stages of project implementation and sets direction by prioritizing and organizing activities and resources to achieve project objectives. 

    Qualifications: 

    • Bachelor’s degree preferred or 5 year of successful Mechanical Engineering /Construction/Project Management experience
    • Must be certified by the State of Illinois or become certified after participating in training given by the State of Illinois and CEDA within one year of employment.
    • Home Energy Professional & Building Performance Institute Certifications a plus Multi-Family Quality Control Inspector, OSHA (10, 30, 40-hr) Training a plus Must have knowledge of industry standards and safety regulations: OSHA, ANSI, NFPA and EPA rules and regulations.
    • Must poses knowledge in: OMB Uniform Guidance, Organizational Standards, ROMA, 2CRF-200 and 10CFR-440 regulations and compliance.
    • Bilingual language abilities preferred but not required (English/Spanish)
    • Experience in a nonprofit, social service organization, or a Community Based Organization (CBO) is a plus
    • Proficient in MS Word, Excel, Access, Outlook, SharePoint, Internet (Explorer, Mozilla, Chrome) Experience working with various socioeconomic populations is a plus

    Benefits: Medical, Dental, Vision, Life, 401K, and other benefit options 

    CEDA is proud to be an equal opportunity employer and drug free workplace. We are committed to  equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual  orientation, age, citizenship, marital status, disability, gender identity or Veteran status. CEDA will  provide reasonable accommodations for qualified individuals with disabilities. 

    ***This job description is not intended to represent a complete list of all duties and responsibilities.  There may be unplanned activities and other duties assigned.***

    Apply Here

    Adult Therapist - CDV

    Job Summary:
    Responsible for providing individual and group counseling to adult victims of domestic violence

    General Job Duties:

    • Maintain confidentiality of all client information
    • Complete intakes for adult clients seeking counseling services
    • Complete assessment process with clients receiving counseling services
    • Set counseling goals with clients and update treatment plans as needed
    • Provide individual counseling services to adult clients
    • Facilitate educational group sessions for adults on an outreach basis
    • Assist as needed with facilitating groups for adults residing at NH  
    • Complete documentation forms and monthly narratives for grant reports
    • Administer measurable outcome tools for grant evaluation requirements
    • Provide support, referrals, advocacy, and education to counseling clients
    • Participate in internal and external meetings as requested
    • Assist with public awareness activities (re: DV Awareness Month, etc.)
    • Provide community presentations and professional trainings as requested
    • Participate in Appreciative Inquiry & adhere to Gossip Free Zone
    • Any other duties assigned & deemed necessary for the effective & efficient operation of the agency

    CLICK HERE to download the full job description!

    Apply Here

    Financial/Employment Coach

    Job Summary:
    Provide instruction and guidance on topics related to finances to help customers gain the knowledge, capacity and tools to make sound financial decisions and access financial products that are right for them and help them understand credit, build savings, and reduce debt. Work with customers to facilitate the process toward attainment of established goals. 

    Employment coach will plan, develop, and implement projects around employment coaching and job placement/referral. This position will research, plan, and implement a strategy for building relationships with local businesses and selling the benefits of our bundled services model.

    Job Responsibilities:

        General Coaching/Counseling:

    • Conduct intake assessment for baseline data
    • Create service plan for short and long term goals
    • Ensure confidentiality of customers information
    • Build relationships with customers for ongoing support to achieve goals
    • Work with customers to create and follow a budget and track expenditures
    • Educate customers about consumer credit issues and assist in the development of a plan to resolve the issues
    • Provide guidance to customers about debt management
    • Educate customers on financial products and decision-making
    • Be familiar with local financing programs
    • Work with lenders to market MCCA’s services and products
    • Ensure accurate and timely phone responses, applications, and incentive/support payments
    • Engage in one-on-one coaching or education for financial capability
    • Promote bundle services to all customers
    • Travel between McLean and Livingston County offices, as well as outreach locations as assigned
    • Implement the comprehensive career-building curriculum
    • Provide one-on-one professional development coaching and guidance
    • Provide feedback on resumes, cover letters, and mock interviews
    • Network and foster ongoing relationships with area employers and their employees
    • Serve as liaison to Heartland Community College career & educational pathway students in McLean and Livingston Counties

        Training Events and Workshops:

    • Conduct community outreach and marketing for workshops
    • Secure and orient appropriate speakers for trainings and workshops
    • Facilitate workshops in McLean and Livingston Counties

        File Maintenance & Reporting:

    • Create and maintain hard copy and electronic files for each customer, including all necessary and required forms and documentation, monitor client progress, and assist in reporting to funders.
    • Complete accurate and timely appropriate statistical reports to include information regarding counseling services and outcomes data
    • Report progress on an agreed-upon production plan
    • Assist in the preparation of grant applications

        Other:

    • Interact and collaborate with others in pursuit of and attainment of the program goals established by the organization
    • Coordinate with MCCA staff on issues relating to financial and employment coaching
    • Maintain required job skills and core professional competencies.
    • Attend and participate in required educational programs, staff meetings, Next Step Operational meetings, Performance Benchmark meeting, and staff meetings
    • Adhere to and demonstrate MCCA’s guiding principles of integrity and respect
    • Adhere to MCCA’s gossip free zone
    • Any other duties assigned and deemed necessary for the effective and efficient operation of the agency

    CLICK HERE to download the full job description!

    Apply Here

    Part Time Residential Advocate - CDV

    Job Summary:

    Responsible for providing quality services to residential families and hotline callers  

    General Job Duties:

    • Maintain confidentiality of all client information
    • Provide quality services to NH residents and hotline callers, including but not limited to, crisis counseling, safety planning, emotional support, IDVA advocacy  
    • Complete intakes for clients seeking CDV services (as needed)
    • Assist in determining NH eligibility and length of stay in conjunction with CDV team
    • Provide an age-appropriate shelter orientation for NH adult and child residents, including but not limited to, security/safety procedures and normalization of family services
    • Assist in completing assessments and creating/updating service plans (as needed)
    • Assist in ensuring the documented progression of services needed and received
    • Complete RA shift duty list (including shelter checks)
    • Assist in providing a safe, nurturing NH environment, assist with communal living issues
    • Provide dv education and parenting skills assistance (as applicable) to residential clients
    • Offer cellular phones to victims as needed
    • Work with other social service agencies to provide assistance for domestic violence victims
    • Complete service logs and all necessary documentation during shift, complete self-check
    • Request completion of departure surveys by residential clients
    • Participate in internal and external meetings as requested
    • Participate in the appreciative inquiry process & adhere to the Gossip Free Zone
    • Assist with public awareness activities (re:  DV Awareness Month, etc.) 
    • Assist with clerical projects, shelter maintenance, donation management as time permits
    • Any other duties assigned and deemed necessary for the effective and efficient operation of the agency

    CLICK HERE to download the full job description!

    Apply Here

    Program Manager

    Job Tittle: Program Manager
    Department: CSBG
    Location: 711 W. McBean Street
    Benefits: Full
    Salary: $25.12- $31.40 commensurate w/ experience
    FSLA Exemption: Exempt
    Summary: Supervises, directs and coordinates PCCEO activities and programs utilizing and serving the CSBG eligible population of Peoria County.

    Recommended Requirements: 

    • BA/BS degree or equivalent; at least three years management supervisory experience and experience in the delivery of outcome based human services;
    • Excellent oral and written communication skills, excellent computer spreadsheet and word processing skills, demonstrated leadership and supervisory skills; 
    • The CSBG Program Manager will be responsible for the management of the following CSBG funded program/projects:
    • CSBG Emergency and Support Services         
      • Education and Employment Development
      • Homeownership Training
      • Expungement Assistance
      • Community Action Scholarship 
      • ROMA Implementation and Training
      • CSBG Organizational Standards
    • The CSBG Program Manager will be responsible for the timely submission of the Community Services Block Grant funding application and/or modifications to Department of Commerce and Economic Opportunity.
    • Responsible for the timely development, preparation and submission of the Community Action Plan. Accurately prepare and submit all required internal and external reports by the due dates.
    • The CSBG Program Manager must meet and exceed the ROMA requirements required by DCEO related to the provision of Community Service Block Grant activities initiated at PCCEO; including meeting the requirements to become a certified ROMA trainer; 
    • Develops employment opportunity options for CSBG eligible residents of Peoria County; 
    • Implements effective outreach activities to ensure greater participation in CSBG programs by CSBG eligible persons. Initiate programs to meet the needs of the CSBG eligible population as the need arises.
    • Perform those functions assigned by the President/CEO or his designee to carry out the mission of PCCEO, Inc. Serve the PCCEO staff as a source of information and advice on matters concerning CSBG participants. 
    • Must be able to perform the essential duties of the job description.  Must have and maintain a valid Illinois Driver’s license, reliable transportation and insurance as required by the State of Illinois

    Submit your application or resume to Connie Burnside, HR Manager 

    By mail:  711 W. McBean Street   Peoria, IL 61605

    By email: cburnside@pcceo.org  or by applying on INDEED.com   

    PCCEO IS AN EQUAL OPPORTUNITY EMPLOYER

    Finance Director

    Full Time Position 
    Two Rivers Regional Council of Public Officials is a non-profit agency, serving Adams, Brown, Pike, and Schuyler counties in Illinois, whose mission is to grow stronger and more positive communities through relationships. As a connected community of individuals, families, businesses and government; we focus on supporting the basic needs of our community, fostering resiliency and developing economic opportunity for all. 

    We are accepting applications for a Finance Director. 

    Responsibilities: 

    • Responsible for all finance and accounting needs of a multi-million-dollar agency 
    • Lead the agency in financial planning to support strategic direction 
    • Manage annual agency budget, individual grant budgets, and grant reporting procedures 
    • Manage computerized financial systems including all program grant portals 
    • Advise the Executive Director on all matters affecting the financial operations of the agency 
    • Support agency strategic goals in collaboration with senior leadership and stakeholders 
    • Ensure that information is identified and shared across the agency to build capacity, support effective use of resources, increase information flow, and inform departments’ programming efforts 
    • Recruit, supervise, and evaluate all department staff 
    • Responsible for providing contracted services for the WIOA program 

    Qualifications 

    • Minimum of a bachelor’s degree in accounting or other related field with 3 years of hands-on experience in fiscal management required 
    • Master’s degree in accounting and experience in fund accounting preferred 
    • Accounting software expertise and computer literacy including proficiency with Microsoft Office 
    • Related management experience preferred 
    • Good oral and written communication skills 
    • Must be able to multi-task & prioritize duties 
    • Ability to work with a diverse population in various settings 

    Salary 
    $45,000 – $50,000 – Dependent on qualifications 

    Benefits 
    Health, Dental, and Vision Insurance, Flexible Spending Account, Paid Vacation, Generous Holiday Schedule, and Deferred Compensation Plan with employer contribution 

    How to Apply 
    Please see the job listing on Indeed.com